Recommended System Requirements for
- An Existing Bell Canada Phone Line (can be a reseller, just not Rogers Home Phone)*
- Ethernet port
The client will need
speed modem, see our Hardware link above.
* Dry Loop service is available for a an extra cost in many locations if you do not have a normal phone line.
**NOTE: Any hardware configuration will work with high speed
internet, providing the computer has an ethernet adaptor to connect to the
external high speed modem. Older, slower computers will have less noticeable
speed increases due to their own, built-in issues.
***IGS KW will
contact Bell Nexxia on the customer's behalf and order the installation of the
high service for your phone line. You will not ever be billed by Bell for this
service. Your monthly charges will be with IGS KW, your mail will be handled
through IGS as well as any additional services related to the Internet that you
Due to the fact that you may be required to
physically change the configuration of your computer, IGS KW does not assume
any responsibility for equipment failure or loss of data, time or equipment.
signed release supplied by IGS KW must be
completed before the service will be added to your phone line.
An installation fee
apply to some Business DSL services. (Call for current installation fees)
- Poor internal house wiring,
electrical wiring, and other phone line devices may interfere with
- Phone line filters may be required
to reduce noise on telephone equipment. IGS supplies two with a new service and
modem purchase, additional filters can be obtained from $6.00 each. See our
page for current prices.
- Connection and transfer speeds are
NOT guaranteed and vary with phone line quality and distance from
the Bell Canada electronics servicing your telephone line. The closer you are to the Bell
electronics and the better your phone line is, the closer you will
get to the maximum numbers.
- IGS does not accept responsibility
for the connection from your house to Bell, however, we will assist
you in the event of a problem.
- Business service includes the
dynamic assignment of one IP (static IP available as an extra) and tech support for a single machine,
the client assumes full responsibility for their own network should
they choose to have one, we do NOT provide tech support or
consulting for your internal network. If you wish to consider a
network, we suggest a hardware router, several models from various
manufacturers are available.
Here to download the forms for IGS High Speed Service (PDF Files--Requires Adobe
Information Gateway Services
20 Hanson Ave., Unit 3, Kitchener, Ontario, N2C 2E2
519-884-7200 or 519-824-2026 (Guelph)