SERVICE DETAILS

 

There are several levels of service available to match your needs. Business service is required if your address does NOT qualify for residential Bell Canada voice telephone service, we do not distinguish between residential or business usage once installed. All levels include unlimited downloads, there are no bandwidth caps or extra fees based on how much traffic is used. Services with upload speeds of 1Mbps use standard ADSL2+ modems, while services with faster upload speeds require the purchase of a new VDSL2 modem.

  10Mbps Downlaod / 1Mbps Upload $52.95 per month
 
  16Mbps Download / 1Mbps Upload $57.95 per month
 
 
 
  10Mbps Downlaod / 7Mbps Upload $54.95 per month
 
  16Mbps Download / 10Mbps Upload $59.95 per month
 
  25Mbps Downlaod / 10Mbps Upload $64.95 per month
 
  50Mbps Downlaod / 10Mbps Upload $69.95 per month
 

Please see the Sign-Up form for full specifications, terms, and conditions. Many questions are also answered on the FAQ page. Some of the more important points are:

  • First full and Last month are paid in advance as well as the first partial month which is pro-rated.
  • There are no long term contracts or promotional pricing that runs out after so many months.
  • Service cancellation requires a minimum of 30 days written notification from the client by e-mail or letter post. NO verbal cancellations are acceptable.
  • The cost of a modem if purchased from IGS is extra. See the hardware page for more info.
  • Speeds noted are the maximum peak possible download rates, absolutely no guarantee of speed is provided or implied.
  • Bandwidth is currently unlimited, but subject to change if supplier imposed. IGS KW has had unlimited high speed access services for well over a decade and will continue to do so if at all possible.
 

Information Gateway Services
20 Hanson Ave., Unit 3, Kitchener, Ontario, N2C 2E2
519-884-7200 or 519-824-2026 (Guelph)