ISP, Internet Service Provider, Kitchener, Waterloo, Cambridge, Gu
elph, DSL, High Speed Internet IGS K-W Southern Ontario's best Internet Service Provider with DSL/FTTN/Cable and Business Services.  
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Technical Support

Excellent customer support is the key to satisfaction.

Telephone Hours

  • Mon to Fri 10:00am to 6:00pm
       (Office Open 1:00pm to 6:00pm)

Billing Questions
  • Call 519-884-7200 or 519-824-2026 Mon-Fri 10:00am - 6:00pm
       (Office Open 1:00pm to 6:00pm)

  • E-Mail

Technical Support by Phone

  • During telphone hours by calling:
    Local to K-W: 519-884-7200
    Local to Guelph: 519-824-2026

Technical Support by Email

  • Your questions are answered promptly and courteously by sending e-mail to

Technical Support in Our Office

  • By Appointment ONLY


Information Gateway Services
20 Hanson Ave., Unit 3, Kitchener, Ontario, N2C 2E2