You Will Need Adobe Acrobat Reader To Download and Use These Instructions. To Get Acrobat Reader, Click Here

The Following Adobe Acrobat Forms Are Available For Download

• Basic Dial-Up Account Application Form For 33.6 and 56 K Dial Up Service

• Residential High Speed Form - (pdf form) - Updated July 2006 OR Residential High Speed Form (Word document)

• Business High Speed Form - (pdf form) - Updated July 2006 OR Business High Speed Form (Word document)

• Additional Business Services For Any Web Service

• Domain Name Application

• Domain Name Transfer

• E-Mail Hosting Services

• FTP Services

• iPASS Service (Must be accompanied by Terms and Conditions)

• Co-Hosting Servers and Pricing and Info

• On-Line Application 33.6 or 56K or ISDN

• Website Redirect Service

You Will Need Adobe Acrobat Reader To Download and Use These Instructions. To Get Acrobat Reader, Click Here

The Following Technical Support Papers Are Available For Download. 

• Getting slow speeds with your DSL account? Try this re-wiring idea to maximize your modem's effectiveness

• Configuring Windows TCP/IP for External DSL Modems

• Setting Up Internal GVC DSL Modem

• Setting Up Internal Daewoo DSL Modem

• Setting Up External GVC DSL Modem Only

• Setting Up External GVC DSL Modem With Router / Firewall

• NetGear Router/Firewall Setup Screen Captures

• LinkSys Router/Firewall Setup Screen Captures

• Windows 95, 98, ME Dial Up Networking

• Windows XP Quick Instructions (For Experienced Users Only)

• Windows XP Set Up Internet Full Instructions With Screen Captures

• Windows NT 4.0 Dial Up Networking

• Windows 2000 Dial Up Networking

• Mac PPP

• Setting Up Outlook Express, Outlook, Internet Mail

• How To Use Outlook Express

• How To Use Internet Mail (IGS strongly recommends anyone using Internet Mail upgrade to Outlook Express)

• Setting Up Pegasus Mail  (IGS suggests Pegasus Mail for anyone that needs multiple users with separate identities, or anyone competent with E-Mail)

• How To Use Pegasus Mail

• How To Set Up The Proxy Server

• How To Set Up Netsweeper

• How To Fix Windows 95/98 Dial Up Networking Issues. (To Fix The Error Message: Dial Up Networking Cannot Negotiate A Compatible Set Of Network Protocols... And Variations Of That Message)

The Following Drivers and Updates Are Available For Download.

• Internal Daewoo DSL Modem You MUST Download the first file and then choose your appropriate operation system from these secondary files (zip files) W98 W2K WME WNT4

• Internal GVC DSL Modem--Make sure you print off the instructions as well (zip files)  W98 W2K WME WNT4 WXP

• Internal Diamond Multimedia/Nortel DSL Modem (zip file)

• Efficient Networks Enternet 300 Software--For 1 Meg Residential and 1.5/3 Meg Business PPPoE DSL Customers ONLY (zip file)

• GVC External DSL Modem Software

The Following Programs Are Available For Download.

• WSFTP_LE a free program that lets you transfer files quickly and easily. (IGS K-W recommends this program for anyone new to File Transfer Protocol and need to move files from your computer to a website).